Dhaka Support Desk
Address: Gulshan-2, Dhaka
Hours: 10:00 AM to 10:00 PM
Here login, account, and identity verification are shown
Information needed quickly before assistance
4.7/5
Average Rating
54,138
Review
474K+
Active Users
99.9%
Uptime
Since 2019, sbj666 has been running; users in 29 countries receive the same support structure; most tickets arrive in Dhaka morning and evening
Where are the office and contact addresses?
Some want to call to talk, others just want the address and working hours; these four cards clearly show the office type, hours, and where the issue goes
Chittagong Service Point
Address: Agrabad Commercial Area
Hours: 11:00 AM to 8:00 PM
Payment information and technical help are found quickly here
Sylhet Help Desk
Address: Jindabazar, Sylhet
Hours: 10:00 AM to 7:00 PM
Questions about Nagad, Rocket, and bKash go here
Khulna Help Desk
Address: Khulna Sadar
Hours: 9:00 AM to 9:00 PM
New users, app setup, and help center issues
Which channel of sbj666 Contact should you use?
Choose the channel according to the problem to save time: for small questions use live chat; for complex, open a ticket; and if you have documents, send an email.
Live Chat
Small glitches, slow loading, and login issues can be reported in 3 minutes
Dhaka and Narayanganj mobile users typically use this
Email Support
Send screenshots, account number, and time
Answers come in plain language, so you can read again later to verify
Help Center
For fastest answers, check FAQ and Help Center first
General questions about bKash, Nagad, and Rocket are listed there
To report a problem, start in 3 steps
1. Describe the
What is happening, on which phone, and when is it happening? Provide these three details
2. Add evidence
If there are screenshots or a short note, the team can quickly catch it
3. Read the answer
Follow-ups arrive the same day in most common cases
sbj666 Support service comparison
The table below shows which tier matches what; this is useful for new and existing users
Feature
Basic
Plus
Premium
Live Chat
Available
Fast
Priority
Ticket Tracking
Available
Details
24-hour monitoring
Account verification
Basic
Advanced
Fastest
Most important sbj666 Help topics
Login blocked
If password is wrong, clear cache first, then try again in 2 steps.
App setup
Opening APKs on Android 8+ devices takes less than a minute; some phones require unknown sources permission.
Payment information
Rules for sending money with bKash, Nagad, and Rocket are in the help center.
What users say
Opened the ticket, got a reply in 15 minutes; screenshot caught the issue.
Rafi, using since 2024
I was stuck on login, read the help center steps once and fixed it.
Tisha, using since 2023
sbj666 Login and account security
Often the problem is not in the app; check the login details: phone, password, and verification code.
In Dhaka's busy network, refreshing just once often works; if not, send the same screenshot to the support team.
Open account Login page